Contract Manager

Facilities Manager - FM Service Provider -  Hard & Soft Services - Wolverhampton - £45,000Exciting opportunity to work for a leading FM Service Provider situated in Wolverhampton.

CBW are currently recruiting for a Contract Manager to be based on a commercial sites located in Wolverhamton.

The successful candidate will have a proven track record in facilities management covering both hard & soft services.

In return the company is offering a competitive salary of £45,000 + car allowance and further training and career progression.    Key duties & responsibilities  Lead a team of employees to provide integrated FM services across a multi site client Overall responsibility for quality performance on the contract with respect to hard services maintenance, cleaning, security and porterageMaintain and monitor agreed quality systems, ensuring preventative and remedial actions are taken where necessary as laid down in the contract specificationBy daily personal inspection, ensure that the scope of contract is being correctly delivered and that service standards are maintained and improved, taking remedial action where necessaryMonitor and report on financial performance & quality of service deliveryMonitor customer feedback and respond to customer commentsTo be the first point of contact for the management of service delivery to the clientProvide regular progress reports and service updates to our supply chain partnersResponsibility for ensuring due compliance to the contract specificationEnsure that all Health and Safety Policies and Procedures are adhered toEnsure that risk assessments, safe systems of work and COSHH records are held centrally on the contract for all working practices and are valid and currentEnsure that all staff, client and ad hoc contractors are aware of the site procedures and comply with their H&S responsibilities, including the provision of risk assessments and safe working method statements before work commences along with the Permit to work processMonitor and evaluate service partners for compliance with Health and Safety legislation on siteUndertake regular audits of all service areas and present written reports with recommendation to managementManage the delivery of all agreed remedial /emergency and planned works to ensure the building offers a safe environment for all usersManage locally the PTW (Permit to Work) process for general works, working at height and hot worksTake responsibility for cost control of the Maintenance, Cleaning, Catering, Security and Utilities and promote methods to maximise profitability & reduce costs without compromising Health & Safety, service, or qualityEnsure the contract is reviewed regularly or in accordance with contract terms in line with agreed procedures, maintain accurate records of reviewsEvaluate all proposals for project works or capital expenditureAnalyse quotes and submit recommendations to management with supporting evidenceEnsure best purchasing practise using the companies’ nominated suppliersEnsure all labour, sundry and overhead costs are managed to within budget  Hours of work   Monday to Friday - 08:00am to 16:00pm   RequirementsProven background in delivering a range of hard services maintenance, cleaning, security and porteringAbility to prioritise and manage workload in a front line, sometimes reactive environmentAbility to interpret contract documentation and translate formal documentation into working specificationsDemonstrable track record of excellent client relationship management and customer-facing/partnering skillsMust have experience of full budgetary controlNEBOSH/IOSH Certificate would be desirable however training will be providedIT Literate, MS Office/competent in the use of Excel, Power pointWillingness to develop long term relationships with our clients and other stakeholdersCurrent DBS clearance or will to undertake