Housing Support Worker

Job Title: Housing Support Worker Location: Northeast – Sunderland Area Nearest Train Station: N/A - Car driver required DBS Level: Enhanced Adult Who are the service users? Vulnerable Adults – all different types of needs.

Working Hours: 35 hours per week (rota system between 8 am - 10 pm weekdays) Car Driver Needed: Yes Own Vehicle Needed: Yes Valid Business Insurance: YesIMPORTANT POINTS

Full UK Driving Licence required.
Valid Business Insurance required – necessary for claiming expenses from Nacro.
Enhanced DBS required.
Post holder will be subject to an HMPPS check.

Applicants dismissed by HMPPS will NOT be eligible to work on the CAS2 contract.
Required to work a rota system between 8 am - 10 pm weekdays (35 hours per week).

MAIN DUTIES OF THE ROLE The Housing Support Worker role is a unique opportunity to make a difference in the community.

Responsibilities include:

Managing a caseload of 10-12 Residents.
Co-developing and delivering person-centred support and safety plans.
Capturing and evidencing service user progress, recording regular contacts on their case file.
Undertaking safeguarding activities, monitoring and reporting concerns, and liaising with external agencies.
Implementing professional risk management plans, regularly updating in line with risk escalation.
Maximizing rent collection and ensuring successful housing and welfare benefit claims.
Reporting routine property maintenance promptly and minimizing void time.

ROLE REQUIREMENTS

Ability to work independently and within a team.
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Understanding of risk management and safeguarding procedures.
Commitment to maintaining confidentiality and professionalism.

LONE WORKING: Yes WORKING FROM HOME: Yes (between property visits and office visits) NUMBER OF PROPERTIES: 10-12 Residents across 3 propertiesIf you are passionate about making a positive impact in the lives of vulnerable adults with different areas of needs, possess the required qualifications, and thrive in a flexible working environment, we invite you to apply for this rewarding position.

Join us in creating a supportive and empowering community for our service users.