FRONT OF HOUSE MANAGER - Luxury 5* Resort Hotel in French Polynesia

FRONT OF HOUSE MANAGER – Luxury 5* Resort Hotel in French Polynesia Salary: Basic + package (including bonus, tips/service charges, simple accommodation, flight tickets, meals).Languages : French and EnglishPMS System: OperaReporting to Rooms Division DirectorThe ideal candidate will be passionate about service culture and delivering outstanding customer service.They will be driven by the pride in succeeding and providing a great guest experience.With a background in 5* Luxury Hotel and Resort; the successful candidate will be overseeing the Front of House team (including: Reception, Switchboard, Concierge and Porters) with a dynamic style to lead the team to success.You must be a people manager as you will lead a team of about 30 in this high-profile property located on one of the most beautiful Island in the World: Boa Bora, French Polynesia.Due to the nature of the operation, you must be able to work weekends when necessary.Fluent in French and excellent command of English are a must.The ideal Director will have:
A minimum of 3 to 5 years experience in a similar managerial position in a luxury 5* hotel operationExcellent knowledge of all aspects of Front Office and Concierge OperationsExcellent organisational and administrative skillsExcellent communication skills in all aspectsProfessional, well presented with an appearance and presentation always on pointExcellent guest service and problem resolution skillsThe ability to work comprehensively with spreadsheets and budgeting packages.Passionate about what you doExcellent French and English communication (oral and written)Excellent IT competencies including the use of professional softwares.
Interested in this great challenge? Contact Beatrice with your updated CV