Parts Advisor

I am looking for an experienced and motivated Parts Advisor to join a franchised dealership based in Telford.
The Parts Advisor role comes with a basic salary starting at £25,000, Customer satisfaction score bonus.
Hours: Monday to Friday – ½ Saturdays paid as Overtime – 40 hours per week
 
 Parts Advisor Roles and Responsibilities
Meeting and greeting customers coming into the Parts department.
Ordering, booking out parts, invoicing, and taking payment.
Providing estimates when required
Achieve sales by prospecting, acquiring, and maintaining accounts.
Deal with any customer enquiries over the phone and face to face
Checking in parts deliveries
Assisting with parts stock check
Liaising with the workshop, service advisors and customers
 
Requirements for Parts Advisor
Experience in the automotive industry or parts background as administrator/advisor
Committed to achieving excellent customer relations and ensuring that customer’s expectations are exceeded.
Friendly but professional manner and will demonstrate integrity, discretion, and objectivity.
Can demonstrate experience in a part department.
A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated to provide the most efficient service possible.
Good telephone manner
Knowledge of Kerridge or equivalents is desirable.
Full, valid, and clean UK driving licence.
 
If you want to hear more about the Parts Advisor role, please send us your CV by clicking ‘apply now’ or by contacting Troy at troy.ohagan@holtautomotive.co.uk to discuss further.
 
Parts Advisor - £25,000- Franchised Dealership – Telford