Service Manager

Service ManagerIrlam, Manchester Monday to Thursday 08:30 to 17:00 (1 hour lunch) Friday 08:30 to 16:30pm (1/2 hour lunch)Salary : DOEService ManagerThe RoleMy client is a leading manufacturer in their sector who is looking for a Service Manager who will manage and drive change across their established and busy Service Department. Service ManagerMain Responsibilities
Manage all phases of projects, including engineering design, procurement, planning, installation, evaluation.Create designs to solve specific issues, including creating equipment specifications.Managing all in-house and on-site activities of the Service Department, including:

Field Service Engineers (currently 2)Administrator (currently 1)Service vehicles (currently 2)Tooling & stock
Maintaining and enhancing Service Department standards and protocols / work instructionsHandling customer service enquiriesProviding Distributor and Customer service training (when required)Liasing with Customers and attending meetings both in-house or at Customers sitesParticipating in Service / Maintenance Tenders & Contract discussionsDevelopment of service staff, ensuring all are appropriately trained to work safely and effectively in their selected areas / activitiesResponsible for staff performance reviews and disciplinariesManaging Service Department Health & Safety including staff safety and well being, PPE, COSHH etc, Risk AssessmentsFactory key holder and joint named responder in event of intruder alarm activation.
 Service ManagerThe CandidateManaging and developing an in-house and on-site Service Department within an SME
• Experience with hands on servicing / maintaining of electromechanical products• Experience with equipment installation would be advantageous• Electrical qualifications would be preferred• Good understanding of Health & Safety in the workplace - Ideally IOSH or NEBOSH qualified• Working with ISO 9001 & 14001 Standards• Have full UK Driving Licence Chemical Project Engineer Benefits
PensionPrivate healthcare coverMobile phone
 Service ManagerKey WordsService Manager, Field Service Manager, Service Engineer Manager, Service Engineering Manager, Field Service Engineering Manager, ISO9001, ISO14001, Electromenchanical, Irlam, Manchester. Please contact amy.mchugh@winsearch.uk for more information.Winsearch acts as an employment agency for permanent staff.

We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.

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