Support Specialist

Support Specialist

Company Website:www.hyperec.com

Location:Cork, Ireland.

Salary:£35000.00 - £40000.00

HRS Consultant:Alex Colbeck

Contact Details:alex.colbeck@hyperec.com +44(0)203 910 2890

We are currently looking for a Support Specialist to join a leading life science company based in the Cork, Ireland area.

As the Support Specialist you will be responsible for supporting environments across the business for both internal employees and external users.

You will also be responsible for the continual development and progression of internal platforms and environments.

KEY DUTIES AND RESPONSIBILITIES:

Your duties as the Support Specialist will be varied however the key duties and responsibilities are as follows:

1.

Deliver complex project work under guidance when agreed.

Support existing and new IT infrastructure and applications for designated function/site/application platform (SME).
2.

Network support including port activation and extended working with Network Support Engineers.

3.

Support both internal and external users with any issues and help to resolve those issues within the timely and effective fashion OR communicate with various teams to help solve issues wherever needed.

4.

Identify and implement opportunities for continuous service improvement and platform improvements.

ROLE REQUIREMENTS:

To be successful in your application to this exciting opportunity as the Support Specialist we are looking to identify the following on your profile and past history:

1.

Relevant degree or certifications in a related field will be desirable.

2.

Proven industry experience in pharmaceutical/life science or similar will be beneficial.

3.

A working knowledge and practical experience with tools including: Microsoft 365, Windows, Office 365, Intune/Autopilot, Vitalization, networks (Cisco)

Key Words: Support , Microsoft 365 , Office 365 , Intune , Autopilot , Windows , VMware , Hyper-V , Network , Cisco , Azure

Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development.

We therefore welcome applications for any interested parties who fulfil the role requirements for this position.

HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists.

We look forward to helping you with your next career moves.