Clerk Typist

Job Title: Clerk Typist Hours: 37 Type: Temporary Ongoing Location: Caerphilly, CF82 Start Date: ASAP Work Pattern: Monday – Friday | 09:00am – 17:00pm Join a dedicated team in the Housing Directorate, focusing on Private Sector Housing.

The role entails providing accurate typing and clerical support to the team, including the Empty Property Team, ensuring efficient data handling and extraction from housing software systems.

You'll be responsible for delivering prompt and effective responses to service user inquiries and maintaining strong communication with internal staff to uphold excellent customer service.

This position is crucial for the smooth operation and support of our Private Sector Housing initiatives.Key Duties and Responsibilities:

Perform essential clerical tasks to support the team, including photocopying necessary documents, managing printing needs for various projects, and handling both incoming and outgoing correspondence to ensure smooth communication.
Conduct detailed environmental searches as part of the team's assessment processes, type up and prepare documents for internal and external use, arrange necessary meetings for team collaboration, and keep comprehensive records of team activities and decisions.
Act as the main point of communication between the team and clients, providing professional and prompt responses to inquiries to ensure satisfaction and maintain positive relationships with all service users.
Support the financial operations related to housing by assisting in the administration of loans and grants, processing orders for services or goods required by the department, and managing payments accurately, contributing to the efficient running of housing projects.

Requirements:

5 GCSEs Grade A*-C or equivalent; familiarity with Microsoft Office.
Excellent IT, communication, and organizational skills.
(Desired) Experience in an admin/clerical role, preferably within a housing-related service

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk