Business Support Officer

Business Support Officer
Job Description
Brent Council seeking a Business Support Officer to join their team.

As a Business Support Officer, you will be responsible for conducting telephone surveys with elderly residents, inputting accurate information from the paper and telephone surveys in the online tool, answering telephone enquiries promptly, and updating the Mosaic social care system.

You will also be expected to be proficient in Excel and support the Data Analyst with adhoc work.


Key Responsibilities

Conduct telephone surveys with elderly residents
Input accurate information from the paper and telephone surveys in the online tool
Answer telephone enquiries promptly
Update the Mosaic social care system
Support the Data Analyst with adhoc work

Requirements

Proficient in Excel
Experience of working on Mosaic or similar social care system is preferred but not essential


How to Apply
If you are interested in this Business Support Officer role, please click on the apply button and upload your CV.

We look forward to hearing from you.