Repairs Administrator

Job title – Repairs Administrator Location – London E2 Contract – Permanent Hours – Full time 40 hours per week Start Date – Asap The Role Summary Our client is currently seeking a highly motivated and organised Repairs Administrator to join their Property Services team.

The successful candidate will be responsible for providing high-quality maintenance management services to the department, ensuring the delivery of a customer-focused, cost-effective, high-quality, and value-for-money service.

The Repairs Administrator will work collaboratively with colleagues and contractors to support the smooth running of the Repairs department.

Your key duties will include:

Budget and invoice processing
Delivering first point of contact service
Tracking each repair, keeping residents informed of repair expected completion date, tracking programmes of works ensuring contractor compliance with specification and deadline
Logging all repairs onto the repairs reporting database
Establishing and maintaining the daily emergency whiteboard
Reporting weekly on all work in progress repairs with deadline completion dates to the Repairs Manager and Buildings Coordinator
Updating stock condition survey database on all cyclical and major repairs carried out, including new kitchens/bathrooms in general needs properties, etc.
Reporting quarterly on performance against departmental KPIs
Assisting Repairs Manager to monitor voids and assist Housing Coordinator with decant arrangements for emergency accommodation
Utilising diagnostic tools and allocation procedures to ensure all repairs and works are allocated to the maintenance operative, repairs manager or contractors

Key requirements

Administration/Database experience
Extensive experience working in a property Services department
experience of managing repairs department functions
Ability to organise own work-load effectively, with sufficient
flexibility to adapt to changing priorities and respond effectively to peaks of pressure.
Ability to handle sensitive and confidential matters with tact and discretion.
Ability to manage and develop administrative systems and computerised information and to organize information so that it is accessible to others within the organisation.
High level of skill in a range of computer skills including Microsoft Word, Outlook, Excel, Publisher and PowerPoint.
Experience of database management and data inputting.
Ability to present information in a professional and creative way.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to lewis.hodson@servicecare.org.uk