EV Supervisor
EV Supervisor Wigan Full-time - Up to £28k per annum
Do you have experience in supervision in a customer-facing role?
Are you self-motivated?
If you answered yes, then this may be the next role for you! Keep reading to find out more
An exciting opportunity has arisen within our EV team to provide operational assistance to one of our EV contracts.
This role will work closely with our clients and operational teams ensuring great customer service and monitoring performance of this area.
What youll do:
- To support the Contract Management Team in the day-to-day functions of EV operations
- To provide effective leadership, direction, and motivation to Contract Operational teams
- Promote operational excellence and best practice and form a close working partnership with internal and external stakeholders.
- To ensure operating procedures comply with both APCOA Parking UK and Network Rail.
- To liaise with Network Rail (and its third-party partners) and internal APCOA stakeholders in regard to all things EV
- To advise line manager/ Contract Manager of any cost efficiencies and support generation of additional revenue gain
- To advise line manager of any operational challenges which impact EV performance
- To manage new site mobilisations and setups in regard to EV
- To manage and monitor the EV Point performance across the Network Rail parking estate
- To support the contract and ultimately contribute in delivering all client and APCOA local SLA and KPIs.
What youll bring:
- Previous experience within an operational role
- Previous Supervisory experience within a customer facing role
- Experience with reporting and cost controls/budgets
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing contracts, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.