Reception Manager - Central London - Up to £50,000

Reception Manager – Central London – Up to £50,000

Premium Restaurant & Hospitality Group

One of London’s most exciting venues is on the lookout for a confident, guest-first Reception Manager to lead the front desk and reservations team.

You’ll be the face of the business – warm, polished and calm under pressure – making sure guests are welcomed like regulars and the team are set up to deliver every time.

What you’ll be doing:

Leading and developing the front desk & reservations teamManaging rotas, training, standards and incentivesBeing visible on the floor – a go-to for guests and team alikeOwning all things guest journey – from booking to goodbyeDriving feedback, guest experience, and seamless communication

What we’re looking for:

Strong reception/reservations experience in a fast-paced, premium settingNatural leader – confident, calm and service-obsessedSharp on the detail, quick on your feet, and guest-focused at every turnYou will be a super user on SevenRoomsAbility to thrive in a fast-paced environment.Excellent communication skills, both verbal and written.Detail-oriented and adaptable.Self-motivated with a problem-solving mindset.You need to sweat the small stuff- it’s all about the details!

If any of this sounds like you apply - Kate at COREcruitment dot com