Reservations Coordinator, Clapham OTE £31k

Part-Time (3 days/week), transitioning to Full-Time

We’re working with an award-winning hospitality group known for its stylish, high-energy venues across London. They are looking for a highly organised and service-driven Reservations Coordinator to join their growing sales team.

This is an exciting opportunity for someone who wants to gain hands-on experience in sales and events coordination while being part of a dynamic and creative environment. You'll be supporting a busy team of 4 Sales Executives, helping to ensure the smooth management of reservations, diary coordination, and client communication across multiple sites.

Key Responsibilities:

Handle incoming calls and direct enquiries to the relevant team members or resolve general queries directlySupport the sales team by collecting key client details and managing non-exclusive area bookingsMaintain and update booking diaries (Collins platform) to ensure accurate table allocation and maximise site capacityFollow up with clients to confirm bookings, chase payments, gather pre-orders and final event detailsHelp prepare and review run sheets for the operations teamCommunicate clearly and professionally with internal teams and external clientsProvide general administrative support, particularly during peak periods and holiday cover

About You:

Experience in a hospitality, sales, or reservations role preferred (Collins/Design My Night knowledge a plus)Exceptionally organised with the ability to multitask and prioritiseConfident communicator with strong written and verbal skillsTeam player with a proactive, can-do attitudeTech-savvy and comfortable with booking systems and Microsoft Office

Perks & Benefits Include:

Weekly food & drink credit across their venuesAnnual bonus scheme based on performanceTeam socials, summer & Christmas parties, and company daysDiscounts at venues (50% off, up to 6 guests)

 

If you’re ready to join a lively and forward-thinking hospitality group where you’ll be supported, celebrated, and given room to grow – apply today or send your CV to Stuart Hills at COREcruitment do