Apprentice Freight Operations Administrator

Job Location Overview

Brooklands International Freight Services Ltd is part of the Cargocare family and operates as a Freight Forwarding business located in South Nutfield (Opposite Redhill Aerodrome) close to Gatwick Airport. The business hase over 40 years of experience in international shipping and air cargo. A renowned logistics company specialising in freight services by air, land and sea. From humble beginnings, the business has grown from strength to strength and are now recognised as one of the best in the business, having built up a wide-world network of partners based on trust.

Summary

This role itself, located South Nutfield will be a great opportunity to learn skills and knowledge on UK Importation & Exportation procedures.​

The successful candidate, who will be reporting to the department manager, will be responsible for order management, dealing with customer enquiries, export documentation, customs entries, raising of AWB’s / bills of lading and working in close cooperation with our offices while servicing UK customers.

Key Tasks

Timely and effective communication with Customers, partners and internal departments via e-mail/telephone. Updating / verifying the Order Management System with customer booking details. Effective monitoring to ensure deliveries are completed within the agreed timelines and keeping the client informed. Ensure that all Collection consignments are conforming to correct information. Pro-active problem solving with customers and colleagues when issues arise. General Day to Day administrative duties including custom clearances.

Training Outcome:

On completion of the apprenticeship there maybe the opportunity for full time employment with great future career prospects for advancement within the company and industry.

Employer Description:
Brooklands International Freight Services part of the Cargocare family and is a professional freight forwarding company that offers a range of freight forwarding services to commercial customers worldwide. From the base in Surrey, we have links with international trade routes, delivering logistics across air, land and sea.

Working Hours :
Monday - Friday, ​​9.00am - 5.00pm,​ no weekends.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Team working