Apprentice Mortgage Administrator

As part of your role, you will:

Build and maintain effective working relationships with clients Liaise with various internal departments, and third-party lenders and solicitors, to ensure the customer journey is completed smoothly, without any delays Respond to client phone calls and emails Book appointments, and update and maintain internal systems and databases Provide administrative support, ensuring all paperwork complies to legal and regulatory standards

Training:

Your apprenticeship will be delivered at your place of work.

You will need to spend approximately six hours per week completing your training which will include attending masterclasses, completing assignments, participating in group discussions and shadowing colleagues. 

Training Outcome:

Following successful completion of the apprenticeship, you will be able to move to a more senior role within the organisation.

Employer Description:
Mab Kent Ltd are part of, The Mortgage Advice Bureau, who are the UK’s leading mortgage intermediary brand. With more than 2,000 advisers across the UK, we offer expert mortgage advice on a local, regional, and national level to UK consumers, both face-to-face and over the phone. The expert advice we offer, combined with the volume of mortgages that we arrange, places us in a very strong position to ensure that our customers have access to the latest deals available and receive a first-class service. We handle more than £16 billion of loans annually and were the first - and are currently the only - mortgage intermediary to have floated on the London Stock Exchange, having joined the Alternative Investment Market (AIM) in November 2014. We have won over 200 national awards for the quality of our advice and service.

Working Hours :
Monday to Friday, 9.00am to 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Trustworthy,Reliable,Relationship building