Travel Consultant Apprentice

This apprenticeship offers a fantastic opportunity to gain hands-on experience within a busy travel agency, working alongside experienced travel professionals.

You’ll be supported by senior team members as you develop key industry skills and knowledge. Your role will include:

Welcoming new and returning customers to the store with a warm and professional approach Handling holiday enquiries in person, over the phone, and via email Participating in training and development opportunities – including the potential to attend industry events in the UK and abroad Researching and responding to holiday enquiries using online tools, reservation systems, and email communication Booking holidays and delivering an exceptional end-to-end service using the sales techniques you will develop Carrying out administrative tasks related to travel bookings and customer service Delivering outstanding customer service at every stage of the customer journey Working towards individual and store performance targets

Training:

***** Your Training Plan *****

This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor Learning first-hand from training specialists and peers, you can become a fully-fledged Travel Consultant in a little over a 12-month period

Training Outcome:

Upon successful completion of the Level 3 Travel Consultant apprenticeship, you may have the opportunity to progress onto a further qualification to enhance your skills and career development. Potential next steps will be discussed during your one-to-one meetings.

Employer Description:
Travel Finesse Ltd is your trusted, local independent travel agency, offering expert advice, great value, and a truly personal service. With over 25 years of experience in the travel industry, we pride ourselves on delivering a one-to-one approach to holiday planning — whether you're looking for a short UK break or a once-in-a-lifetime round-the-world adventure. As an ABTA and ATOL-protected business, you can book with confidence, knowing your travel plans are in safe hands. We provide more choice than ever, helping you find the perfect holiday to suit your needs and budget. At Travel Finesse, it’s not just about booking a trip — it’s about creating the right travel experience for you.

Working Hours :
Monday - Friday: 9am - 5pm. Saturday: 9am - 3pm. 5 working days a week.

Skills:
Communication skills,Attention to detail,Customer care skills,Team working,Geography