RTA Portal Fee Earner

Job Title: RTA Portal Fee Earner– Full Time Location: Warrington Office-based with 1 day WFH (Work From Home) Hours: 37.5 hours per week, Monday to Friday Role Overview: We are currently recruiting for a dedicated and experienced Claimant RTA File Handler to join our client's growing team. In this role, you will be responsible for managing claims through the OIC Portal (Stages 1-3), ensuring that all procedures are followed correctly. This is an excellent opportunity for someone with a strong background in RTA Personal Injury matters to progress their career within a supportive and dynamic environment. Key Duties & Responsibilities: - Set up new files and ensure all relevant information is inputted into the case management system (Proclaim) - Take initial instructions and details of accidents from clients over the phone - Formulate and implement an initial strategy for dealing with claims - Register and manage claims through the Proclaim system and MOJ Portal until settlement or case progression to Stage 3 - Negotiate with Third-Party Insurers to achieve a timely settlement - Ensure all actions are completed according to task lists on Proclaim - Process your own bills as necessary - Ensure full compliance with the SRA Code of Conduct 2011 - Deal with infant claims and credit hire matters (knowledge desirable but not essential) Skills & Experience Required:   - Comprehensive experience of handling RTA Personal Injury claims from inception to settlement - Strong understanding of the OIC Portal stages 1-3 and the claims process - Excellent communication skills, both oral and written - High attention to detail and strong organisational abilities - Ability to work effectively within a team - Experience with Proclaim case management system is essential - Knowledge of infant claims and credit hire is desirable but not essential - Ability to work under pressure and manage a varied caseload Benefits: - Competitive salary - Company events and social activities - Company pension scheme - Cycle to work scheme - Free flu jabs - On-site parking - Employee referral programme - Flexible working with 1 day per week WFH Why Join This Firm? This is an exciting opportunity for a motivated Claimant RTA File Handler to join a forward-thinking and supportive team. With a structured work environment and the opportunity for career progression, this role offers excellent benefits and a healthy work-life balance. Schedule: - Monday to Friday, 37.5 hours per week - Hybrid working arrangement (1 day per week WFH) If you have experience in handling RTA claims and are looking to further your career in a supportive and dynamic environment, we would love to hear from you. Apply Today: Please submit your CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.