Client Success Advisor

Do you have a background in print, signage, creative, or agency work - and want to join an award-winning team that's bold, ambitious, and just getting started?

At BISON, we're a second-generation, family-run business that's been pushing creative boundaries for nearly 50 years. As our golden anniversary approaches in 2026, we're not slowing down - we're expanding into new markets, building new partnerships, and delivering high-end brand, print, and signage solutions that stand out.

We're now looking for a Client Success Advisor who's ready to help shape BISON's next chapter.

You'll get access to a brilliant set of benefits designed to help you grow, feel good, and enjoy the ride:

Bonuses & Incentives - Performance-based rewards that reflect the value you bringBISON University - Our internal development platform including a team book club, personal coaching, and moreBISON DOF - Our legendary "Day of Fun" - because team culture mattersFlexible TOIL - Earn time off in lieu when the team's going the extra mileOn-site parking - Easy access to our Maidstone HQOn-site shower facilities - For fresh starts and lunchtime rechargesPeople. Planet. Profit. - We're driven by more than just the bottom lineCycle-to-Work & EV schemes - We regularly launch new initiatives to support smarter, greener livingA values-led team - Guided by collaboration, creativity, respect, and ownership 

This is more than a support role - we're after someone with a sharp eye, strong instincts, and the desire to grow with us long-term. Someone who'll help keep us organised, our clients happy, and our momentum strong.

What You'll Be Doing 

Supporting clients like a pro - Handling enquiries, building quotes and proposals, and creating invoices with care and precisionAdding insight - Ideally from a print, signage, creative, or agency background where juggling priorities and collaborating with suppliers was second natureKeeping us sharp - Managing diaries, daily operations, and admin so nothing slips through the cracksLeveraging tech - Using digital platforms and MIS tools to bring clarity, speed, and smart decision-makingThinking commercially - Supporting marketing campaigns and client engagement with a creative, strategic mindsetFitting right in - Communicating openly, building strong relationships, and just getting things doneGrowing with us - This is a full-time, long-term opportunity to build something meaningful - not a side hustle or stop-gap 

What we stand for...

We're proud of our heritage - but we're more excited about our future. We work with blue-chip brands, bold startups, and everything in between. No two days are the same, and that's how we like it.

Our 7 values guide how we work and grow together:

TEAM - We achieve more togetherGROWTH - We grow our people to grow our profitCLIENT - We only succeed if our clients succeedRESOURCEFUL - We overcome challenges creativelyRESPONSIBLE - We see things through to completionRESPECT - We are authentic and considerateEMPATHY - We listen, understand, and are mindful of others

If you're looking for a role where your work matters - and you want to be part of something exciting, supportive, and built to last - we'd love to hear from you. 

Not sure if it's the right fit? Drop us a message - we're happy to chat.