People Manager

Mind in Croydon (MiC) is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. MiC delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space (out of hours crisis alternative), Advocacy, Active Minds, Carers Support, Peer Support In Reach, Social Networking, Counselling.

We are looking for a People Manager to play a key role in fostering a positive, collaborative culture for both staff and volunteers. You'll lead efforts to strengthen organisational effectiveness through initiatives that enhance people operations, employee relations, well-being, and performance management.

Benefits: NOW! Pension scheme, flexible working/TOIL opportunities, Employee Assistance Programme (EAP), 36 days holiday and additional for length of service, life assurance, eye test vouchers and training and development opportunities.

We're looking for someone who can confidently manage day-to-day responsibilities while actively contributing to broader strategic goals that drive growth and development as part of our Senior Management Team (SMT).

Whilst this role is largely a generalist HR/People role, your main duties will focus on:

Manage day-to-day HR operations, including system administration and data updates, while providing high-quality HR services and employment advice to management.Guide and support hiring managers through the recruitment process to ensure the selection of candidates with the right skills and values, while adhering to policies and proceduresProvide advice and guidance for managers and employees on all employee-related matters to mitigate risk.Serve as the primary contact for complex cases, coordinating with legal professionals and third parties.Oversee the performance management system that reflects the values and culture of the organisation, to ensure high performance across the organisation.Ensure effective communication on policies and procedures so that management and staff understand when they are updated.Support managers to promote a learning culture within the organisation to enhance employee skills and competencies.

We encourage applications from those with Lived Experience.

About You:

Previous experience in an HR Advisor or HR Administrator role is requiredSolid understanding and knowledge of UK employment law is essentialPrevious employee relations experience would be advantageousProven track record in providing excellent person centred serviceStrong and proactive communicator with the ability to adapt styles and build rapport with colleagues and key stakeholdersAbility to produce high quality correspondence and documentation with excellent attention to detailFirst rate IT skills including Microsoft Office. Working knowledge of HRIS' is preferrable (Staffology currently used).Self-motivated with an adaptable and flexible approach and a good sense of funGood team player with a can-do attitudeExcellent organisational skills with attention to detail and able to meet deadlines

Job details:

Benefits: NOW! Pension scheme, flexible working/TOIL opportunities, Employee Assistance Programme (EAP), 36 days holiday and additional for length of service, life assurance, eye test vouchers and training and development opportunities.Hours: 36 hours per week, 9am - 5pm Monday to Friday(This will include working some evenings to attend committee and Board meetings)Contract: Permanent Full-TimeLocation: Croydon, Surrey (some hybrid working opportunities, in line with the needs of the Charity)

To apply please click on the link provided. Once you have submitted your CV you will receive an email with further instructions. If you do not see the email in your inbox please be sure to check junk/spam.