Trade Counter Apprentice

Assisting in processing sales and serve customers To assist transport operation to plan the workload on a daily basis Physically assist in all aspects of the daily delivery operations if/when required To assist with annual DVLA licence checks, driver declaration forms and monitor vehicle tracking activities and reports Inputting data on a spreadsheet Cash handling, operating a till Dealing with customers both face to face and over the telephone Giving excellent customer service and sound product advice Taking a proactive approach to building material sales, using every opportunity to make or increase a sale Must be able to grasp the EPOS system to ensure the correct building products are processed on the system Advise customers of products and general understanding of building products Liaise with customers both over the phone and in person, taking orders, resolving issues, and offering product advice Must have some IT knowledge of using computer systems Restock products, maintain stock levels and carry out stock checks for audits Using the EPOS system to process deliveries Liaise with Yard Staff daily

Training:

Trade Supplier Level 2.

Training Outcome:

Permanent position within the trade counter. 

Employer Description:

Darlaston Builders Merchants is one of the Midlands leading suppliers of Building, Landscaping, Civils and DIY materials and operates from six branches across the Black Country and Birmingham, with over 70 employees.

Our well-earned reputation and the 40+-year establishment in the trade allows us to provide the best customer service possible, including high quality materials at very competitive prices.

Working Hours :
Rota basis 7-days per week between hours of 7:30am and 5:00pm Monday to Saturday and 9:00am - 4:00pm Sundays

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience,Physical fitness