Leisure Team Member L2 Apprentice

GLL is currently recruiting for a Female Leisure Team Member Apprentice to work in Clissold Leisure Centre, Hackney, N16 9EX. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider. As a female Leisure Team Member, part of your responsibilities will include pool, gym supervision during female-only sessions. GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.

What you’ll do:

Customer Experience:

Understand the services and products on offer to assist with customer questions and queries Support different types of customers with different needs Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints Support the centre to deliver swimming lessons where required (qualification dependent) Share knowledge with customers on the role exercise plays in health and wellbeing Conduct customers' gym inductions and health screening where required (qualification dependent) Plan and deliver exercise sessions to meet customers' health and fitness goals

People Experience:

Support GLL's visions and values Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager Ensure all training and qualification deadlines are met in agreement with your tutor and manager Achieve and maintain all necessary qualifications, including ongoing CPD training Keep up to date with trends and developments in the leisure industry. As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. You will be enrolled on a Leisure Team Member apprenticeship

Training:

Leisure Team Member Level 2.

The apprentice will receive full on the job training from the employer, they will also receive 20% off the job training, as well as a full wrap around service from SCL.

Training Outcome:

The apprentice will be able to progress on to a team leader qualification, once they have completed their apprenticeship if desired.

Employer Description:
GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle

Working Hours :
This will be discussed at the interview stage.

Skills:
Communication skills,Swimming Skills ,Organisation skills,Team working