Patience Correspondence Apprentice

Answering the phone line and speaking with patients Supporting the correspondence workflow Opening and processing post Monitoring shared mailboxes Read coding and filing correspondence Processing and chasing referrals and hospital letters Provide general administrative support to the team

Training:

Working towards completing Level 3 Business Administration Apprenticeship Standard. Work based learning with attendance at Hertford Regional College, Broxbourne campus once per month for workshops with Assessor.

Training Outcome:

There will be opportunities for progression and a permanent position subject to performance and business need.

Employer Description:

Lea wharf Medical (formerly known as Wallce House) in Hertford is a busy GP Practice serving the local community of Hertford. Providing Healthcare and preventative treatments. Ensuring each patient’s individual needs and experience are our first consideration and at the heart of everything we do.

Lea Wharf has now moved to a brand-new, purpose-built practice. Our new premises are designed to offer an even better experience for our patients, with improved facilities and a welcoming environment.

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,Attention to detail,Customer care skills,Team working,Computer literate,Punctual,Caring,Compassionate,Willing to learn