Business Admin Apprentice

Key responsibilities:

Providing administrative support across the Learner Services Team and Apprenticeships, including data entry, document preparation, filing, and record management Supporting learner enquiries and communication with learners, employers, and stakeholders via telephone, email, and in person Assisting with enrolment, onboarding, and maintaining accurate learner and apprenticeship records in line with data protection requirements Supporting apprenticeship administration, including compliance documentation, evidence gathering, and preparation for audits and reviews Assisting with scheduling meetings, preparing agendas, and taking notes where required Maintaining electronic and manual filing systems, ensuring information is accurate, accessible, and confidential Processing information where accuracy and attention to detail are essential Supporting general office and operational processes to ensure the smooth running of the service Contributing ideas to improve administrative systems, processes, and learner experience Undertaking other duties appropriate to the grade of the post

Training:

The apprentice’s training will take place both at work and through college days with ON Course South West. Most of the practical training and day-to-day learning will happen in the workplace, allowing the apprentice to gain valuable hands-on experience.

Additionally, there will be regular college sessions held at ON Course South West, where the apprentice will develop their knowledge and complete coursework in a classroom environment.

Training will typically occur on a set day at OCSW, with the remainder of the time spent working and applying skills on the job. This combination ensures a balanced approach to learning, blending practical work-based training with formal study.

The college sessions take place at:

ON Course South West, Coburg House, Mayflower Street, Plymouth, PL1 1QX.

Training Outcome:
After successfully completing the Business Administration Apprenticeship, apprentices will have developed a strong foundation of skills and knowledge that can open up various career opportunities If there is a suitable role available within the business, we are happy to support the apprentice in applying for a permanent position Alternatively, we are also committed to helping apprentices explore other career options and will provide support with job applications and interviews to help them secure a role that matches their skills and interests Career progression routes could include roles such as Administrative Officer, Office Manager, Personal Assistant, or further study to specialise in areas like Human Resources, Marketing, or Business Management This apprenticeship serves as an excellent stepping stone for anyone looking to build a successful career in business administration and related fields

Employer Description:

ON Course South West is a well-established training provider dedicated to delivering high-quality apprenticeships and vocational training across the South West region. We specialise in supporting individuals to develop the skills and knowledge needed to succeed in their chosen careers, working closely with employers to provide tailored training solutions. Our experienced team is committed to guiding apprentices throughout their learning journey, combining practical workplace experience with structured college-based study. We pride ourselves on offering excellent support to both apprentices and employers, ensuring positive outcomes and long-term career progression.

 

Working Hours :
Monday - Friday between 8.45am -and 5.00pm (to be confirmed at interview)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience