Apprentice Neighbourhood Officer

The role is to provide support to staff responsible for delivering safeguarding and enforcement priorities on behalf of housing.  

You will support the team in ensuring that housing systems remain up to date and contain accurate information. 

You will manage inboxes, process and respond to referrals and utilise various systems to accurately record and extract data.  

You will undertake preparation for reports that housing submits responses to, including extracting information from systems and using your judgment to identify important information. 

You will directly support staff in delivering on housing’s safeguarding responsibilities and commitments.  

You will also need excellent IT skills, and have the ability to be able to keep accurate records, you must possess sound written and verbal skills and be self-motivated and resourceful. 

We are looking to recruit someone who is highly driven, motivated, professional, and enthusiastic. This is a key position, responsible for making a vital contribution to income collection and recovery and therefore protecting the Housing Revenue Account. 

Training:
You will be working towards a level 2 housing qualification Training will be one day a week Training centre is located at CDC training, cricket inn road, manor lane, Sheffield, S2 1TR

Training Outcome:
Opportunity to move into a full-time role upon completion of the apprenticeship

Employer Description:

Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors.

Working Hours :
Monday - Friday (times to be confirmed).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience