Real Estate Apprenticeship
To coordinate and deliver an effective maintenance service,
ensuring that high levels of tenant and customer satisfaction are
achieved while working to agreed policies and procedures
To ensure that all records and databases are accurate and
maintained and the use of ICT resources is maximised
To respond to callers and visitors requesting repairs and other services and ensure that their requests are dealt with promptly and effectively on a “right first time” basis
Update the database for all contact and repairs, including raising job tickets, booking, closing & filing
To liaise effectively with contractors and other service providers
To provide an efficient and accountable service to all customers and stakeholders, resolving or escalating queries as appropriate
Assist in preparing property listings, marketing materials and online listings to showcase properties and attract potential buyers or tenants
Support real estate transactions by coordinating with lenders, inspectors, appraisers, and other parties involved in the buying, selling, or leasing process
Take initiative in pursuing additional training opportunities, obtaining relevant certifications, and staying updated on industry trends and best practices
Training:
Level 3 Business Administrator Apprenticeship
Functional Skills in English & maths (if needed)
Training at our Ponders End centre
Training Outcome:
If the applicant is successful they can go into further training or employment
Employer Description:
We specialise in residential sales, lettings, guaranteed rent, and property management. Our services also include 24/7 property maintenance, recommended mortgage advisors, solicitors, surveyors, accountants, legal & management advice, property development and commercial.
Working Hours :
Monday to Friday, 9.00am to 5.00pm.
Skills:
Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working