Apprentice Business Administrator

Duties will include, but will not be limited to:

Provide administrative and secretarial support to GPs, nurses, and other practice staff Type letters, referrals, and medical reports using standard forms and copy typing Process incoming and outgoing correspondence efficiently and accurately Use clinical systems (e.g.SystmOne/Abtrace/Accurx/Web V/Choose & Book) to update and manage patient records and to process referrals Manage tasks which may include scanning, filing, photocopying, and data entry Deal with telephone enquiries and messages in a professional and confidential manner Book appointments and manage referrals using NHS e-Referral Service (e-RS) under supervision Maintain patient confidentiality at all times, in accordance with GDPR and practice policies Assist with the administration of clinics, recall systems, and reporting if required Support the wider administrative team with general office duties as required

Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3 A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course This is a predominantly work-based programme with college attendance required once a month. All learning will take place at the candidate's place of employment/college and within their contracted working hours

Training Outcome:

Progression to a Medical Secretary in General Practice, or other administrative positions within the NHS.

Employer Description:

We are a three partner practice based in Welton covering an area of approx 135 square miles. We offer on site dispensing services to all patients who live more than one mile from a chemist’s shop. We work as a partnership and patients may consult any of the doctors in the practice. We also employ the services of additional doctors as needed to maintain adequate medical cover. We offer a full range of services including child health, maternity services, minor surgery, disease management clinics, travel health and family planning.

Working Hours :
Hours of working week Monday, Tuesday, Thursday, Friday 9am - 5pm with a 30-minute unpaid lunchbreak. (Day off Wednesday).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Patience