Customer Service Assistant Apprenticeship - Lyng Pharmacy
Front of house, working on the counter
Interacting with patients/ customers
Issue prescriptions
Dealing with queries/ complaints
Contacting doctors
Calls, emails
Till work
Stock check
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Functional Skills maths/ English if required
No day release- apprenticeship completed within the working environment
Training Outcome:
Possibility for the right candidate to grow and further develop within the business
Employer Description:
Lyng Pharmacy is a well established pharmacy located in West Bromwich providing a full range of NHS and Private pharmacy services to the local community.
Working Hours :
Monday- Friday, 9.00am- 5.00pm or 11.00am- 7.00pm (1 hour lunch break).
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience