Business Admin Level 3 Apprenticeship - Casting Agency (Entertainment & Modeling Sector)

Be the first point of contact for clients and talent, handling incoming calls with confidence and ensuring every enquiry reaches the right Booker quickly and professionally. Keep our internal systems running smoothly by updating company databases with accurate, up‑to‑date information that supports fast‑paced agency operations. Refresh and maintain website imagery, helping to showcase our talent at their best and ensuring the FACE online presence stays current and visually engaging. Carry out availability checks with talent, playing a key role in matching the right people to the right opportunities in a fast‑moving creative environment. Manage new talent applications, supporting the agency’s growth by reviewing submissions and helping identify potential new faces for our books. Support Bookers with audition requests, ensuring talent receive the right briefs and details so casting processes run seamlessly. Provide essential administrative support across the team, contributing to the smooth day‑to‑day running of a busy, dynamic agency.

Training:

Business Administrator Level 3 Apprenticeship Standard qualification.
Functional Skills in maths and English, where applicable.
Blended on/off-the-job training and location to be confirmed.

Training Outcome:

Full-time role and progression within in the business is available to a successful apprentice.

Employer Description:

Founder Victoria Cockroft brought Face to life almost a decade ago.

Victoria’s degree of experience in the industry is invaluable and provides an industry perspective and respect for the talent that we represent. Along with her dynamic team, collectively Face can draw on over 50 years of experience – both from in front of, and behind the lens. We offer support and advice as they grow, giving our talent the best opportunities and highlights of their career.

What you see is what you get! This is vital for any shoot to run smoothly. If you email, we will respond! If you call, we make sure you’re looked after. We know the importance of receiving a ‘hassle free’ service when making a booking.

Each division have their own dedicated bookers to ensure a good working relationship is maintained from job to job and a friendly & easy booking process from start to finish.

It’s this passion, commitment and expertise about the industry that enables Face to truly understand what’s required to make any assignment successful.

Working Hours :
Monday to Friday 9am – 5.30pm with 1hr Lunch Lunch hour is paid. 42.5 hours (of which 5 hours account to your 1 hour paid lunch each day).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience,Deadline driven,Great telephone manner