Apprentice IT Engineer - Harrogate

Your Key Responsibilities Will Include:

Provide 1st line diagnosis of Computer faults on networked systems. Carry out 1st line maintenance to all IT equipment and networks. Assist with the configuration, maintenance and installation of all aspects of computer infrastructure to customer requirements. Assist in high level computer network infrastructure documentation. Proactively monitor and troubleshoot all IT incidents to strict service level agreements. Provide, when required, out of hours support and maintenance of the live infrastructure, including scheduled software/hardware upgrades. Assist in the ordering and procurement of IT equipment. Compile and maintain a repair and maintenance log. Assist with telephone hardware faults and configuration issues

Training Outcome:

On completion of the ICT L3 apprenticeship, the apprentice may have the opportunity to embark on a Level 4 apprenticeship to further their skills' development through internal training programmes.

Employer Description:

We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.

Working Hours :
37.5 hours per week

Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working