Service Advisor Apprentice

Be a central point of contact for customer care and vehicle lifecycle support, collaborating with sales, parts and technicians to ensure a seamless customer experience is provided Connect with the customer to understand service/repair requirements and guide the customer towards the aftersales package that will best suit their needs Provide accurate and consistent estimates, ensuring the customer is fully aware of likely costs and timescales and manage expectations accordingly

Training:
1-1 training No college realise day Off the job training Fuctional Skills if required

Training Outcome:
Opportunity for full time role upon completion

Employer Description:

Established more than eighty years ago and today one of the most prominent motor retail groups in England, Currie Motors represents Lexus and Toyota and provides motorists with a one-stop quality service. The Group is also recognised as one of the most successful specialists in the sale of pre-owned cars. Currie Motors’ business philosophy is encapsulated in the internationally known slogan “Nice People to Do Business With”, emphasising as it does the need to provide customers with peace of mind. Perhaps the fact that we are a fourth-generation family owned and run business, with the descendants of the founder still in day-to-day control, provides that extra personal attention to quality service. Currie Motors operates in both the retail and the fleet markets for both new and pre-owned, supplying new Lexus and Toyota cars. All of the showrooms are official Dealerships appointed by a Motor Manufacturer. The manufacturers currently represented are Lexus and Toyota. In the United States Currie Motors operates along similar lines, all the branches being positioned around the major city of Chicago. Currie Motors – Nice people to do business with

Working Hours :
Monday - Friday, 8.00am - 6.00pm with 1 hour for lunch & 8.00am - 1.00pm on a Saturday rota (1 in 3 on a rota basis)

Skills:
Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative