Office Administrator & Marketing Assistant

Red Penguin IT are now looking for a part-time Office Administrator & Marketing Assistant to play a key role in keeping the business running smoothly.  

This is an office-based role in West Bridgford, with flexibility around hours, making it ideal for someone returning to work, fitting around school hours, or looking for a stable part-time position with responsibility and variety.

  15–21 hours per week | £14 per hour (£27k full time quivalent)

If you enjoy being trusted to get on with things and like variety rather than doing the same task all day, confident on the phone and enjoys dealing with people then please read on.

 

What’s in It for You

Flexible part-time hours (15–21 hours per week, typically across 3 days)£14 per hour (£10,920–£15,288 pro-rated)Vitality Healthcare schemeA friendly, supportive team environmentReal autonomy and trust, not micromanagementOpportunity to shape how processes work as the business growsA role where your contribution genuinely makes a difference  

About the Role

This is a varied, hands-on role that combines:

office administrationcustomer communicationbilling and commercial checksmarketing supportand operational support to the Managing Director

A large part of the role involves being on the phone, speaking with clients, suppliers and contacts, so confidence and a professional manner are essential.

We’re looking for someone who is a self-starter and natural problem-solver - someone who enjoys working independently, taking ownership of tasks, and improving how things are done without needing close supervision.

 

What You’ll Be Doing

Managing shared inboxes and day-to-day office administrationHandling inbound and outbound calls with clients and suppliersSupporting billing processes and helping chase outstanding invoicesChecking customer agreements against supplier invoices to ensure everything reconciles correctlyFlagging discrepancies and helping resolve any issuesSupporting marketing campaigns, including customising materials using Canva templatesKeeping CRM and contact information accurateSupporting the Managing Director with organisation, follow-ups and coordinationWorking with existing processes and SOPs — and helping improve them over time

At Red Penguin IT, we value:

Trust over micromanagementClear processes — but with room to improve themProfessionalism without corporate stuffinessSupportive teamwork in a small business where everyone counts

You won’t be responsible for producing accounts or VAT returns, but you’ll play an important role in ensuring billing accuracy and smooth commercial operations.

Skills & Experience

Essential

Confident and professional telephone mannerStrong organisational skills and attention to detailComfortable working independently and taking initiativeA natural problem-solver who enjoys improving how things workGood written and verbal communication skillsConfidence learning and using business systems

Desirable

Experience in an admin, office support or marketing support roleFamiliarity with Canva, CRM systems or service management toolsExposure to invoicing, reconciliation or commercial checksExperience with Xero or similar accounting software

(Training will be provided on our systems.)

About Red Penguin IT

Red Penguin IT is a growing IT services business based in West Bridgford, supporting local SMEs with a friendly, practical and personal approach to technology. We pride ourselves on being down-to-earth, professional and easy to work with — both for our clients and for our team. We’re small enough that everyone’s contribution genuinely matters, but established enough to offer stability, structure and clear processes.

If you’re looking for a role where you’re treated like a capable adult, not just a pair of hands, this could be a great fit.

Next Steps

If this sounds like the right opportunity for you, we’d love to hear from you. Our agent Hiring  People will be in touch with your directly