Admin Assistant Apprentice

Answering phone calls and responding to emails from landlords, tenants, and contractors Updating property, tenant, and landlord records on the property management system Assisting with tenancy administration, liaising with the local council and utility companies providing meter reads and tenancy info Scheduling inspections, maintenance works, and contractor appointments Logging maintenance requests and liaising with contractors to track progress and completion Ensuring compliance documentation is up to date (e.g. gas safety certificates, EPCs, right-to-rent checks) Filing, scanning, and organising digital and physical documents Assisting the property management and lettings teams with general office administration Providing a professional and friendly first point of contact for visitors to the office Minimum of 6 hours per week spent on apprenticeship work and training

Training:

You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.

Training Outcome:

As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.

Employer Description:
The ALB group specializes in the conversion of residential and commercial properties throughout the UK, creating bespoke homes for the people of Britain. Their expertise is born from years of experience in assembling property investment opportunities and managing projects from acquisition to delivery. If you have an interest in property, working with them will give you the opportunity to gain wide-ranging, hands-on experience across multiple areas of expertise.

Working Hours :
Monday to Friday 9am to 5pm.

Skills:
Administrative skills,Attention to detail,Communication skills,Customer care skills,Organisation skills,Presentation skills,Team working