Data Technician Apprentice - Birmingham Norfolk House

Main duties:

Collect, format, and store data from a range of sources within IT systems. Provide first-line support to users and escalate complex issues appropriately. Work closely with senior system administrators to configure survey projects, manage user data, and troubleshoot platform issues. Support the integration of Blue with other systems (e.g., student information systems, LMS platforms). Work closely with senior system administrators to configure survey projects, manage user data, and troubleshoot platform issues. Ensure the accuracy, security, and integrity of data across the organisation. Use data analysis tools and techniques to support reporting and decision-making. Assist with troubleshooting and maintaining databases and IT systems. Support colleagues in understanding and using data effectively. Document processes and create simple dashboards, reports, and visualisations. Work collaboratively with the IT team to ensure compliance with data protection and cybersecurity requirements. Continuously develop your knowledge of data management, IT systems, and industry best practices.

Training:

The successful candidate will complete a level 3 Data Technician Apprenticeship.

Training Outcome:

Excellent progression available within the company. This may lead to a permanent position with employer and future progression.

Employer Description:
Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK.  We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.

Working Hours :
Monday - Friday 9am - 6pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working