Apprentice Golf Club Administrator

General Duties: Including but not limited to:

• Handling face to face enquiries from members and visitors in a polite and professional manner

• Answering incoming telephone calls dealing with a wide range of enquiries

• Administration of Open competitions and visitor bookings including taking payments via Golf specific software platforms

• Updating the central diary with events, bookings and general information – Golf specific software platforms

• Updating members records where necessary, including the taking of and accurate recording of subscription payments

• Administration of club social events, from raising awareness to payment handling and accurate record keeping.

• Sending out of regular mailings to the membership to keep them up to date with competitions, social events and general updates from the Club

• Liaising with the Greens team, Hospitality staff and Professional team where necessary to enable the smooth day to day running of the club.

Training:

This is a work based programme which means that predominantly, your learning will take place on the site of your employment and within your contracted working hours.

We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.

You will attend monthly online tutorials and have regular visits with your training specialist in your place of work.

We also offer 4 trips across the academic year, which have a direct relationship to the topic covered within the apprenticeship. These trips are a great way to experience different business models and to work with other apprentices, sharing good practice along the way. 
You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

Training Outcome:

Role progression via introduction to the financial aspect of the business and accounts management. This will include further training if required using various methods.

Employer Description:

Coxmoor Golf Club is a historic 18-hole heathland championship course near Mansfield, Nottinghamshire, established in 1913, known for its challenging, scenic layout, panoramic views from a high plateau, fast greens, and welcoming clubhouse.

Working Hours :
37.5 hours per week Monday – Thursday 8:30am – 4:30pm Friday

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Logical,Team working