Sales Advisor Apprenticeship - Swindon

With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:

Delivering excellent customer service in person, via email or on the telephone Maximising sales at every opportunity to help improve the performance of the store Work collaboratively in your team, helping to maintain a happy working environment Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store Complying with health and safety standards, monitoring store security and ensure accurate completion of administration

 Some of our benefits include:

Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP)

Training:

Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 0 month Apprenticeship, you will have obtained your Customer Service Practitioner Level 2 Apprenticeship.

Training Outcome:
There is a possibility of being offered a full time role after successful completion of the apprenticeship

Employer Description:
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.

Working Hours :
Shifts TBC- 5 out of 7 days, including weekends. Monday - Friday 8:15am- 4:45pm OR 9:15am- 5:45pm Saturday 8:45am- 5:56pm Sunday 9:45am- 4:15pm

Skills:
Administrative Skills,Customer Care Skills,Initative,Communication Skills