Head Office Apprentice

As a Head Office Apprentice at Hays Travel, you will gain hands-on experience across one or more core business functions while working towards a nationally recognised apprenticeship qualification. This role is designed to provide broad exposure to how a large, customer-focused organisation operates, helping you develop professional skills, business knowledge, and practical experience.

You will be supported by experienced colleagues, a line manager, and our learning & development team throughout your apprenticeship.

Key Responsibilities:

Responsibilities may vary depending on the department but may include:

Supporting day-to-day administrative and operational tasks within your assigned team Assisting with data entry, reporting, and analysis Responding to internal and external queries in a professional manner Supporting projects and initiatives across the business Maintaining accurate records and documentation Using internal systems, tools, and Microsoft Office applications Collaborating with colleagues across departments Ensuring work is completed in line with company policies, procedures, and values Actively participating in apprenticeship training, reviews, and assessments

Areas You May Support:

Depending on business needs and the apprenticeship pathway, you may work within areas such as:

Finance Marketing & Social Media IT Sales Customer Service Events Cruise

Skills and Attributes:

We’re looking for someone who is:

Eager to learn and develop new skills Well organised with good attention to detail A strong communicator, both written and verbal Able to work effectively as part of a team Proactive, reliable, and professional Comfortable using computers and basic IT systems Aligned with Hays Travel’s values and customer-focused culture

Training:

Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.

You will work towards a Level 2 Customer Service Apprenticeship

Training Outcome:

We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.

Employer Description:
Our head office is home to over 500 employees and is the hub of our activity.

Working Hours :
Days and shifts are to be confirmed.

Skills:
Communication skills,Passion for Travel industry