Medical Receptionist Apprentice Administrator

Respond and/or redirect all patient and visitor requests accordingly Ensure computerised appointment system is up to date Booking, amending and cancelling patient appointments Set-up of new patients onto the computer system Issuing computerised repeat prescriptions and preparing them for signing Answering incoming telephone calls and responding to e mails, ensuring information is documented, redirected and/or actioned accordingly

Training:

Business Administration Level 3 Apprenticeship Standard

Level 3 Units included in the programme include:

The organisation Business fundamentals Decision making Project management Managing performance

Training Outcome:
A permanent position within the organisation

Employer Description:
We provide comprehensive NHS primary care services to help you manage your health and well-being. Our aim is to provide a high quality, caring and personal health care service to our whole patient population by: Putting our patients at the centre of what we do Having a highly qualified and trained multi-professional integrated primary Healthcare Team Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit.

Working Hours :
Monday - Friday. Shifts to be confirmed at interview.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience