Apprentice Waste Business Support Officer

To work, under instruction and supervision, as part of a team to deliver an efficient, effective and quality service within the Waste Services Support Team To learn how to answer/deal with queries within the service, both via the telephone and email To take messages and pass them on to the relevant member of staff in an appropriate and timely manner To deal with Council employees and customers/residents in a polite, friendly and efficient way ensuring you demonstrate a good understanding of customer care To work to defined business standards and processes, performing a wide range of business support tasks with due regards to confidentiality and safeguarding, and in accordance with timescales and all relevant Council Policies Attend meetings and take notes/minutes as required to support the management team

Training:

Business Administrator Level 3 Apprenticeship Standard:

This apprenticeship is equivalent to an A-Level Training will take place both online and in person to meet the needs of the business and the apprentice If you do not already have your maths and English GCSE's then this can be achieved as part of your apprenticeship

Training Outcome:
The administration role may be a gateway to further career opportunities, such as management or senior support roles

Employer Description:
South Hams is a local government district on the south coast of Devon, England. Its council is based in the town of Totnes, although the largest town is Ivybridge. The district also contains the towns of Dartmouth, Kingsbridge and Salcombe and numerous villages and surrounding rural areas.

Working Hours :
Monday - Friday, 07:00 - 15:00, 08:00 - 16:00 or 09:00 - 17:00

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills