Business Administrator Apprentice

Administrative Support:

Provide general administrative support to departments, including filing, document preparation, and scheduling. Maintain accurate records and manage data entry into relevant systems. Organize and distribute incoming correspondence, including emails, letters, and telephone calls.

Customer Service:

Act as a point of contact for internal and external inquiries, ensuring a professional and efficient response. Assist in resolving customer queries, ensuring high levels of customer satisfaction.

Financial Administration:

Support the finance team with tasks such as invoicing, expense processing, and tracking payments. Assist with purchase orders and supplier communications.

Project Support:

Provide administrative assistance on key projects, including tracking progress and preparing reports. Assist in coordinating meetings and events, including preparing agendas, booking venues, and taking minutes.

Document Management:

Help with the creation and management of company documents, ensuring accuracy and compliance with company standards. Assist in managing digital filing systems and ensuring data is securely stored.

Health & Safety Compliance:

Assist in maintaining health and safety records and support adherence to relevant regulations.

Other Duties:

Provide general support across other business areas as required. Assist in the continuous improvement of processes to enhance efficiency.

Training:

Training will take place at Truck Cranes LTD. Rugeley. WS15 1UZ

Training Outcome:

Career Progression After Apprenticeship

Successful completion of the Business Administrator Apprenticeship opens up several exciting career paths within Truck Cranes LTD and the wider industry. Depending on performance, interests, and business needs, progression may include:

1. Permanent Business Administrator Role

Opportunity to move into a full-time position within the admin team.

Take on more responsibility for key tasks, projects, or systems.
Support senior management with higher-level administrative functions.

2. Specialist Pathways

As your experience grows, you may choose to focus on a specific area, such as:

Finance Assistant / Finance Administrator

Supporting budgeting, invoicing, and supplier relations.
Project Support Officer
Assisting project managers with planning, tracking, and reporting.
Customer Service Executive
Leading customer communications and service delivery improvements.
Health & Safety Administrator
Supporting compliance, audits, and safety documentation.

3. Further Education & Training

Opportunity to progress to a Level 4 Business Administration or Team Leader/Supervisor apprenticeship.

Enrolment in job-specific qualifications such as AAT (Accounting), PRINCE2 (Project Management), or CIPD (HR) depending on your chosen path.

4. Long-Term Development

With continued development and proven performance, you could work toward:

Office/Operations Manager
Overseeing admin teams, processes, and supporting company operations.
Project Manager
Leading company projects with full responsibility for delivery and outcomes.
Departmental Lead Roles
Specialising in finance, HR, or logistics depending on business needs and your career interests.

Truck Cranes LTD is committed to internal development, so apprentices who show initiative, reliability, and growth are well-placed for long-term career opportunities within the company.

Employer Description:
Truck Cranes LTD is a trusted name in the lifting solutions industry, known for delivering high-quality crane hire and lifting services across the UK. With years of experience and a strong commitment to safety, innovation, and customer satisfaction, we support projects of all sizes — from small-scale jobs to major infrastructure developments. Our team takes pride in offering reliable equipment, expert advice, and exceptional service. As we continue to grow, we’re dedicated to investing in new talent and providing opportunities for development and progression within a dynamic, supportive working environment. Learn more about us at www.truckcranesltd.co.uk

Working Hours :
Monday to Friday 9AM - 5PM

Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental