Apprentice Administrator

Key responsibilities:

Handle incoming and outgoing calls, including general enquiries, sales, technical and support queries, and complaints, ensuring they are filtered and dealt with appropriately Monitor and respond to emails in a timely and professional manner Providing clients with updates on their project progress Requesting necessary information from clients to facilitate project
completion Generating invoices and taking payment information Offering general administrative support to the team, including data entry,
scheduling, and document management

What we're looking for:

A quick thinker with excellent problem-solving skills Strong communication skills with the ability to articulate effectively at all levels A proactive and dynamic attitude, ready to take initiative Ability to manage multiple tasks efficiently and work well under pressure Keen attention to detail and strong organisational skills Basic proficiency in Microsoft Office (Word, Excel, Outlook) is desirable

What you'll gain:

Hands-on experience in a dynamic digital agency environment Development of key administrative, communication, and business skills The opportunity to work with a talented and supportive team Career progression opportunities within the company

If you’re enthusiastic, eager to learn, and ready to kick-start your career in administration, we’d love to hear from you! Apply now and become a part of our vibrant team.

Training:
Business Administrator Apprenticeship Level 3 Location - 6 Pioneer Court, Darlington DL1 4WD Working 5 days per week including one day for study at Darlington College

Training Outcome:
After successful completion of the apprenticeship, a long-term position will be considered

Employer Description:
Dash Media Productions is a creative powerhouse, delivering cutting-edge websites and digital solutions for a wide range of clients—from thriving restaurants and bars across the UK to high-profile names like Rio Ferdinand and IBF World Champion Daniel Dubois, as well as leading organisations like the NHS and the British Cardiovascular Society. We don’t just build websites; we craft experiences. With a buzzing in-office culture, our team thrives on collaboration, creativity, and the occasional office playlist debate. Follow us on Instagram (@dashmediaproductions) for a behind-the-scenes look at our projects and office life!

Working Hours :
Working Monday to Friday, 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative