Customer Service Apprentice

Receiving customer files and uploading information to relevant online portals (full training provided) Accurately and effectively input and update data records within the directorate’s areas of responsibility Effectively and efficiently process all relevant documentation Maintain a sound knowledge of the department’s procedures and processes Assist the team with carrying out departmental duties Ensure that the processing and storage of all providers data is compliant with relevant legislation and is fully secure at all times Undertake training and professional development to develop a high level of expertise within the role To demonstrate a customer focussed approach at all times General day to day administration

Training:
Customer Service Practitioner Level 2 Standard This qualification requires college attendance once per month

Training Outcome:
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.

Employer Description:
Wastesure Ltd is a rapidly growing National Waste Management Company dealing with all aspects of waste removal.

Working Hours :
Monday to Friday, 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience