Business Administration Apprentice

Undertake reception duties for PCN clinics and greet patients and visitors at the Hub with a friendly and helpful manner Help the PCN Manager with project work and supporting with important systems and procedures like performance, IT, facilities, TeamNet, and health and safety Get to know all the important parts of the clinical software systems and be able to support colleagues with any IT queries or support required Support Senior Administrator in running a recall system for specific appointments and vaccination clinics Carry out specific tasks, support projects, or work on changes that may come up from time to time this may include taking scheduling meeting and taking minutes/action notes To check and order stock when required Assist with managing facilities, including checking the building and testing fire alarms Interrogate IT system to gather relevant information Contacting patients either by phone or text message (using IT system) to arrange appointments

Training:
Business Administration level 3 is delivered remotely, with one full day session every other week

Training Outcome:
Upon successful completion of the course a role may be offered either within the Primary Care Network Hub or one of the Practices within the area

Employer Description:
Yeovil Primary Care Network is an NHS Collaboration between 5 GP Practices - Penn Hill Surgery, Ryalls Park Medical Centre, Preston Grove Medical Centre, Diamond Health Group and Oaklands Surgery. We are working together to provide extended services.

Working Hours :
Hours to be confirmed upon interview.

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience