Sales/ Customer Service Administrator Apprenticeship

Provide administrative support to the sales team Process sales orders, quotes, and invoices accurately and in a timely manner Maintain and update customer records and CRM systems Coordinate with other departments (e.g. logistics, finance, marketing) to ensure customer satisfaction Respond to customer enquiries via phone, email, or in person Assist in the preparation and follow-up of sales proposals Liaise with the warehouse regarding stock availability Support the onboarding of new customers and manage after-sales support

Training:
You will be training on the job as you learn the role with your manager Also off the job training minimum 6 hours per week, this can be done at work, working on assignments, research, other departments within the company Monthly online workshop which you have attended one day per month, with your tutor

Training Outcome:
Full time employment with a fanstastic company Excellent skills and knowledge in your employers sector Opportunitry for career growth Sales / Customer Service Administrator Can progress into senior sales, Team Leader of the sales admin team, Sales Office Manager

Employer Description:
SEBDEN, founded as a privately owned independent in the 1990’s, has grown successfully both organically and through strategic acquisitions, with an ongoing investment programme resulting in a continuous improvement in production, efficiency and competitiveness. SEBDEN are now the largest privately owned mill-independent steel processors and stockholders of the mill and reversing mill plate products in the UK & Ireland with annual sales across the market of over £275m with supplies sourced from mills world wide. SEBDEN have a combined processing capacity in excess of 50,000 tonnes per month and sell over 300,000 tonnes of steel a year from seven strategically placed locations nationwide, carrying up to 60,000 tonnes of stock, providing the full range of services with guaranteed deliveries and offering ‘local knowledge and a friendly service’.

Working Hours :
Monday to Friday, 08.00 to 16.00 and 09.00 to 17.00, dependent on office requirements.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience