Customer Service Apprentice

Face to face interaction with customers as based in shop front in a busy location Dealing with customers over the phone, via email and face to face General administrative duties including filing, processing orders, ordering supplies and general housekeeping duties

Training:
You will achieve the Level 2 Customer Service Practitioner Apprenticeship Standard There are workshops you will need to attend via Teams You will have a mentor for one t o one teaching and learning In-house training will be given to support specifics of the role

Training Outcome:
There will be opportunities for ongoing progression and development following completion of the apprenticeship for the right candidate

Employer Description:
We specialise in Conservatory Blinds Essex and shutters in Essex, offering expert advice on all types of blinds for conservatories. Shutters in Essex, offering expert Our Made to Measure Conservatory Blinds are available for all budgets and styles, including Roman Blinds, Pleated Blinds, Roller and Venetian blinds all perfectly fitted.

Working Hours :
Monday - Friday, 10.00am - 5.00pm. (1 hour for lunch) You may be required to work some Saturdays but will be given a day off in the week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative