Website Administrator Apprentice

Duties Include:

Create accurate estimates through the MIS System Communicate with customers, staff in a clear, concise and professional manner. Able to answer the telephone in a polite and efficient manner Website back office Participate in daily production meetings and ensure any allocated actions from the meetings are completed in a timely manner Have excellent up-to-date knowledge of all online products Maintain a high standard of commercial awareness at all times, ensuring customer focus, cost and profitability are at the forefront in all decisions Must have excellent listening and communication skills to build strong relationships with customers Work with the customer and production manager to create critical time paths to manage client expectations Raise job bags and all associated paperwork. Ensuring that every job bag processed must take into consideration the severity of any incorrect information and the effects this will have on the production processes throughout all departments Follow all company policies, health and safety, and environmental procedures Creating and following critical time paths

Person Specification:

Competent organisational abilities. Sound communication and interpersonal skills (verbal and written) Committed to providing customer service; demonstrating a professional and helpful manner, with a “can-do” attitude Competent time management Ability to work in a pressurised environment Ability to work on own initiative and/or as part of a team Must have excellent listening and communication skills Sound knowledge of production processes

This role will be supported by the Business Administrator Level 3 Apprenticeship qualification delivered by Starting Off.

Training:
Level 3 Business Administration Remote training delivery Onefile VLE 6 hours of dedicated training time every week

Training Outcome:

Possible full-time permanent position upon completion of the apprenticeship.

Employer Description:
With a reputation for exceptional quality and excellence, a multi-million-pound print & Packaging company is now embarking upon yet another exciting growth cycle. The consistent growth experienced each year is attributed to the company’s dynamic culture, customer focused ethos, diverse product offering and, of course, its passionate team of highly motivated staff. We are now looking for an apprentice to join our friendly team in Northampton.

Working Hours :
Monday to Friday 8:30 – 17:00. Half an hour lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative