Apprentice Service Delivery Co-Ordinator

Principal duties and responsibilities:

To be the first point of contact for our customers Provide end to end waste brokering / collection service Aftersales care  To develop positive customer relations  Processing daily orders from customers Co-ordinate the collection of waste from customer locations Gather supplier collection data Process data through our systems  

Training:
Level 2 Customer Service Practitioner Apprenticeship Standard Based within our Corby office Training will be conducted at the workplace or day release once a week

Training Outcome:
We would like to offer the level 3 course following this in Business Administration or another Customer Service course

Employer Description:
Axil is a total waste management business.

Working Hours :
Monday - Friday, Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience