Apprentice Business Support Officer

Relationships and Communication:

Reception duties including meeting and greeting visitors, dealing with telephone queries, recording and forwarding of messages Booking in and out of pupils who arrive late or leave school early through the Inventry system Booking in and out of visitors to the school and confirming their identity using the Inventry system Promotion of a professional and courteous service which is consistent with the Trust’s ethos Liaise with other office staff

Administration:

Ensure administrative support in relation to day-to-day processes such as incoming and outgoing post, filing, archiving, binding and other general clerical and administrative duties is conducted in a timely manner Provide a responsive and effective service for the school Maintain manual and computerised records using Management Information Systems as required Conduct documentation creation, editing, formatting and presentation using Microsoft Office and the Star and school templates Ensure student information is up to date on BROMCOM Utilise administrative equipment such as the franking machine, photocopier and laminator as required

Facilities and Estate Management:

Be aware of and comply with policies and procedures relating to health and safety, security and reporting all concerns in accordance with school procedures Support the safe environment for the stakeholders of the school to provide a secure environment consistent with the ethos of the school and its safeguarding commitments Note all works requests into the Site Supervisor Works Request Book and inform Site Supervisor of new works requests on a regular basis

Reprographics:

Process reprographic requests in line with school policy.Operate the reprographic printing machines Ensure that there are sufficient resources to conduct the reprographics function within the school

Other Responsibilities:

Promote the Trust’s vision of ‘nurturing today’s young people, inspiring tomorrow’s leaders Champion the Trust’s values of ‘Service’, ‘Teamwork’, ‘Ambition’ and ‘Respect’ Contribute to the wider life of the Trust and the Star community. 
Carry out any such duties as may be reasonably required by the Principal

Records Management:

All staff who create, receive, and use records in the course of their job are responsible for ensuring that records are managed appropriately. It is therefore likely that this post-holder will have responsibility for record-keeping as part of the role Employees are required to be conversant with the Trust’s policies and procedures on records management

Training:
Business Administrator Level 3 Apprenticeship Standard  20% off the job training  Tutor support via online platform

Training Outcome:
Permanent position considered on completion of the apprenticeship Level 4 School Business Professional qualification available with LMP Education

Employer Description:
We focus on helping pupils to discover and develop their own unique talents and are committed to securing sustained improvements in all areas of the Academy’s provision, with a clear focus on raising expectations and standards. With our dedicated team of staff and governors, supportive parents and well-behaved pupils, we have all of the ingredients required to go from strength to strength and are working hard to deliver our mission of educational excellence, character development and service to communities.

Working Hours :
Monday to Friday, Term time only (38 - 40 weeks per year) Shifts to be confirmed.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience