Customer Service Practitioner Level 2 Apprenticeship

Your day will be varied and one minute you could be working in the warehouse and the next talking to a customer from overseas about an order

General role will include:

Packing, Making bikes Phoning customers Customer service Dealing with accounts Entering data on a crm system Sending parcels

Training:

You will train by learning on the job with:

Four days a week in the workplace  One day a week at College

Training Outcome:
May be offered a permanent role

Employer Description:
We believe in learning through play, and in partnership with educational consultants design and supply unique and innovative educational resources. We design and produce unique products in partnership with educational consultants. As an example, the images show us working with Dr Angela Webb to develop the numeracy resource ‘Pegs to Count Up’.

Working Hours :
Shifts to be confirmed between the hours of 9.00am to 3.30pm 20 mins for lunch as per statutory guidelines.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative