Business Administration Apprentice

Direct patients to the appropriate Healthcare Professional using Healthcare Navigation skills when booking appointments for patients Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice Assist the practice manager with IT Administration tasks such as dealing with emails, filing and coding documents

Training:

Majority of the training will take place at Davenal House Surgery, with some occasional days at their partner surgery in Stoke Prior (Stoke Prior Surgery, Ryefields Road, Stoke Prior, Bromsgrove, B60 4ND). College sessions will take place one day a month at the Worcester Campus and online weekly sessions in the work place.

Training Outcome:
Upon successful completion of apprenticeship, a full-time position will become available with a view to further progression and training

Employer Description:
A busy, friendly Doctors Surgery in the heart of Bromsgrove.

Working Hours :
Monday 8:30am- 6.00pm Tuesday 8.30am- 4.30pm Wednesday 8:30am- 6.30pm Thursday 2:00pm- 6.30pm Friday 8:30am- 1.00pm 2.00pm-6.00pm 1- 2pm is an unpaid lunch break

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience