Business Administration Level 3 Apprenticeship

Based at Headlands Trading Estate – Busy sales environment with warehouse and administrative offices – Apprentice role available in general Business Administration working on both sales as well as general purchasing & logistics administration tasks.

Office based – Duties including but not limited to:

Answering incoming telephone calls Entering Sales Orders into SAP – corresponding with customers Tracking orders out with couriers and providing POD Dealing with couriers on problem deliveries Booking freight services for larger consignments Entering Purchase Orders into SAP - corresponding with suppliers Matching order confirmations on price, products and ETA Tracking updates on incoming orders Updating customers on incoming delays etc Reporting back to suppliers on problem receipts  Arranging international shipments Collection of some customer returns Shipping returns to suppliers Other ad hoc logistic issues which vary day to day

Working as part of a small, very supportive team – full training and assistance to be provided and maintained – the role will provide key support to Logistics Manager & whole logistics team in supporting all departments within the business

 

Training:
Business Administration Level 3 Apprenticeship Weekly attendance at New College Swindon

Training Outcome:

Possible progression into a full-time role.

Employer Description:
RGB is a premier audiovisual distributor, delivering cutting-edge products and expertise to AV resellers and custom installers. By partnering with world-renowned brands and maintaining strong customer relationships, we ensure top-quality solutions. ⭐️ Our extensive range includes projection, image processing, networking, lighting, shading, home automation, racks, power solutions, audio/video conferencing, and speakers—providing everything needed for seamless AV integration. With a commitment to technical excellence, exceptional support, and award-winning service, we proudly represent the industry’s finest brands, setting new standards for innovation and reliability in AV technology.

Working Hours :
Monday to Friday 09:00 to 17:30, 1 hour unpaid lunch break

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working