Projects Administrator Apprentice

Administrative Tasks:

Create and manage projects in Teamwork Draft and maintain scope of works documentation Prepare and issue contracts as required Ensure RAID logs are checked daily Assist project managers in generating weekly reports Ensure all document templates are up to date and controlled correctly

Internal Projects:

Manage and communicate internal projects across the organisation (e.g., Sicon Expenses) Assist the Support Team Leader in booking training courses for the support team, including CIM 200 and other
Sage/Sicon courses Coordinate demos between consultants and support teams internally

Support & Ad-Hoc Projects:

Communicate with customers to schedule smaller projects (e.g., ½ day or 1-day project labour) Liaise with consultants to ensure project bookings align with availability and requirements Provide administrative support for various ad-hoc projects as required

Account Management Support:

Assist in ensuring that the customer is ready to hand over to the Account Manager, ensuring all paperwork is signed
and returned Support the Account Manager in gathering information before a project handover

Training:

Level 3 Apprenticeship in Business Administration consisting of:

Level 3 Apprenticeship in Business Administration Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable)

You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the apprenticeship. There will also be an end point assessment. 

Training Outcome:

After the apprenticeship, there may be an opportunity for you to advance in the workplace or go onto higher education. 

Employer Description:
Reality Solutions is a Sage Partner and IT company in Hull, Humber that provides knowledge and expertise in IT support in Hull as well as Sage solutions.

Working Hours :
Monday to Friday, 8:30am - 5:00pm

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative